Who’s the dog in the picture above?
That’s Angus, our “watchdog” at our Charleston, SC showroom. He loves a good nap, especially on our reclaimed hardwoods!
How do I place an order?
Simply visit one of our showrooms or call a sales representative and our team will work with you to provide you with an estimate for the materials you are seeking. To place an order, we require a signed and dated copy of your estimate along with a 50% deposit to put the order on the production schedule. The final balance is to be paid-in-full prior to shipment.
What is the typical lead time for delivery?
Lead time is dependent upon product selected as well as quantity ordered. For example, lead time for custom-milled reclaimed flooring depends on quantity, desired widths and species availability. Most orders ship approximately 4-5 weeks from when an order is placed.
How will my order be delivered?
Each order is delivered common carrier to your business or residential job site. Forklift unloading is recommended. Buyer will need to furnish any equipment / manpower necessary to safely unload products at the delivery location.
Do you install?
We do not provide any direct install services of our products. However, we do have preferred install partners in each of the markets around our showrooms for both hardwood flooring installation and timber framing. If you do not reside close to one of our showrooms, please don’t hesitate to ask if we have a preferred install partner in your area.
How can I get samples of your products?
Simply visit one of our showrooms or call a sales representative to request a product sample of any of our options. Many of our sample boards can also be checked out directly at any of our showrooms.
How can I get pricing for your products?
Stop by a showroom, call a sales representative, or fill out the form on our contact page and we will be happy to get you our current pricing. Because all of our products are custom cut and milled, we will need to get some specific questions answered about your project to make sure we are quoting you exactly what you need and nothing more.
Do you have minimum order requirements?
We do. Minimum order requirements differ across products and are dependent upon the specific material requested and overall scope of your project. Please contact a representative to discuss your specific needs and we can get you the minimum order required.
Do you directly purchase old wood, barns, buildings, etc?
We do not, but please don’t let that stop you from sending us pictures and a description of the wood you have available. We have partners all over the country that may be interested in purchasing the material from you.
What is Reclaimed hardwood flooring?
Reclaimed hardwood flooring is made from wood recovered from dismantled barns, farm houses and factories that have outgrown their usefulness. Bay flooring, granary boards, roof rafters, floor joist and structural beams are some of the parts of a structure that flooring is made from.
What is Old Growth hardwood flooring?
Old growth hardwood flooring is milled from standing and fallen dead, slow-growth trees. Typically harvested from the mid-west and Appalachian states, these timbers retain one-of-a-kind character and strength. Old growth flooring from Reclaimed DesignWorks is available as smooth surface or can be cut using turn-of-the-century milling practices to historically replicate the saw-marked lumber originally used to build our nation’s barns and other wooden structures.
What is the difference between Reclaimed and Old Growth flooring?
Reclaimed wood is taken from turn-of-the-century structures including barns, farm houses and factories which have naturally aged. Old Growth is fallen dead or standing dead timbers in our forests. The greatest difference is that reclaimed flooring will contain a richer color variation and character marks naturally acquired from years of exposure, while Old growth flooring will have a more consistent patina.
Can this flooring be installed over radiant heat, over concrete, or below grade?
Absolutely. All of our Reclaimed and Old Growth flooring options can be installed over radiant heat, over concrete and below grade. Following proper acclimation and installation practices for wide plank flooring is extremely important. If you have any questions, please contact a professional installer in your area. Alternatively, we offer a full line of reclaimed and old growth engineered flooring options that work great for going over concrete or below grade.